I’ve never experienced a system like it. I have never once been unable to log in, never once had to change my password (because I can remember it, which always helps). He was then offered a bond with a lower rate which he opened online stepped through with a RCI rep. After getting confirmation of success he tried to move the money (which had by now been moved to a low interest account) he was told the account wasn’t set up after all because it was PoA account which can only be opened manually (posted forms) and the rate may not be available by the time of completion. It is also about an experience both individual and collective: “Learn, Share, Grow and Succeed”. The RCI Bank Freedom Account fares well against other easy-access savings accounts, boasting flexibility and a competitive interest rate. This places the account at the top of the easy access savings tables alongside the BM Savings Online Extra account, which also pays 1.50% AER (variable). 2. Firm Reference Number 815220. We had the opportunity to strengthen our roots in Britain and are absolutely thrilled that we've now secured our UK banking licence. Upon logging in it now told me my User ID was incorrect! Now it offers much more than car finance - offering savings accounts direct to consumers. RCI Bank chief executive Jean-Louis Labauge said: "We have been in the UK savings market for almost four years and are committed to our future here. I would almost go as far as to say these people are scammers. Rci Long Distance, Inc. agent is Beverley L. Crump. Completed online application with no problems. Fillable Online Pdf Download - RCI Bank Fax Email Print ... RCI Bank and Services on Twitter: "#RCIBSResults First-half ... RCI Bank and Services | LinkedIn. Received SMS confirmation of receipt, within two hours of sending funds. A nightmare. Mit unserer App haben Sie auch unterwegs jederzeit die Möglichkeit, mit uns in Kontakt zu treten. Switch banks , 4 hrs changing linked account. Account statements are clear and user-friendly. Their easy access account has one rate, which we like for its fairness, as new savers cannot get a better rate than existing ones. A nightmare. Easy to open an account and a fixed rate bond but the interest was paid out on my bond on August 16th, 2 days later and it's not in my Barclays current account yet. Deposited a largish amount this week but due to my error it was returned to my current account. RCI Bank reviews can help you find out more about this new entrant to the UK savings market. RCI Bank is a trading name of RCI Bank UK Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. We pay a monthly maintenance fee and monthly loan/mortgage fee only to … 28 RCI Bank and Services reviews. Can't access the website - it doesn't recognise the ID they gave me or password. It led me to close my account, however I submitted that Thursday afternoon and it's now midday Monday and I have received the funds into my account which is very worrying. 46 Benefits. A measure of how trusted Google may ... RCI Bank/nWe are an award-winning UK online savings bank, who believe in simplifying savings, rewarding rates and a great service to UK customers. I opened my first RCI Freedom Saver online in 2016 with a 1 year fixed rate. I believe your review may be in relation to a financed vehicle with our sister company RCI Financial Services. 70 RCI Bank and Services reviews. No problem. RCI Bank UK Limited is registered in England and Wales, No.11429127. RCI Bank - Crunchbase Company Profile & Funding . According to Virginia business register Rci Long Distance, Inc. status is Merged. We always aim to provide great customer service and your comments show this has not been your experience. Have been on hold up to 60 minutes at a time. Working at RCI Bank and Services is about being part of an international group, working in an innovative environment and joining an open culture. Insurance covers many aspects of our lives, from the car we drive, to our home, the valuables we use and collect, and even life itself. Unfortunately because of various decisions I made before March 2020, I find that the savings I placed in a fixed rate interest account I am not able to access.All I wanted was some understanding from the bank during these unusual times, but all I receive is that they require documentation of my insolvency plight. Phoned their customer service team, went through verification of who I was then got cut off. This has to be the easiest account opening I have experienced. I have emailed and messaged 8 times, never received a single response. Jobs. Phone 0345 6056 050 Location GB, Watford, ,undefined Visit Website. A free inside look at company reviews and salaries posted anonymously by employees. I’m sorry to hear you’re worried about your funds. Mit der Nutzung unserer Website stimmen Sie der Verwendung von Cookies zu. If you make a withdrawal before 2pm on a working day, the funds should be back in your linked account before 5pm on the next working day. And no, I don't have a friend or family member who works there. We … Much simpler process. João Miguel Leandro. Opening the account is very laborious and, as other reviewers have noted, you seem to get multiple emails requesting you send in ID documentation when you have already done so. Unfortunately, I forgot to take the gentelmans name but cannot praise him enough. Company Overview FAQ. They worry about me putting money in 1 of there accounts , but removing it makes em happy. The RCI Bank Freedom Savings Account, which has no restrictions on access, pays a competitive 1.50% AER (variable) . Would highly recommend them and their great interest rates given the pandemic. Can't access the website - it doesn't recognise the ID they gave me or password. As soon as they deign to send me a new User ID I shall be removing my money. Hi Natalie, thank you for your feedback. Will not be opening an account. I’ll still my RCI savings account, but only with a small ammount of money. Back in Nov '15, I opened my account online quickly and simply, and without a glitch. Interest rate better than high street banks. Working at RCI Bank and Services is about being part of an international group, working in an innovative environment and joining an open culture. RCI have their own banking licence which isn’t shared with any other banks. If the money has not already been received, please contact our customer services team on 0345 6056 050. RCI Bank chief executive Jean-Louis Labauge said: "We have been in the UK savings market for almost four years and are committed to our future here. You will shortly receive a direct message through TrustPilot. The Challenge . I am highly disappointed in both Wyndham and RCI resorts. While paying the best instant access savings rate at the moment this comes at a price. Probably the worst bank in the uk, I am still trying to get my money back from them, They are not fit for purpose and they should be called RCI slack Alice Dumb as a box of rocks to describe this bank would be insulting the box of rocks.Look at the rest of the review before you make a mistake and bank with Slack Alice RCI No one phones you back or contacts you even though they have all your details. We now exchange through Dialanexchange.com, its free to belong and you only pay for the exchange. Maybe they need a branch based service ?? THANK YOU for being clear and for your brilliant communication, Terrible experience with this bank. Opening account letter said I had 14 days to make a deposit, which I did, but when I couldn't access the account I was told it was because I hadn't used it in time! Here For You During COVID-19 NEW! Avoid at all costs - you will be constantly on hold and the service is poor. RCI Bank is owned by car giants Renault, and launched in the UK back in 2015. I have been working at RCI Bank and Services . Log-in procedure is fast and not absurdly complicated (unlike many... Read more. They were very good at acknowledging receipt of my money, and the online site is easy to access and negotiate. And this is what it's like trying to open an account, god knows what obstacles I will encounter when I need to make a withdrawal. They're very good. The reason being is that I was taught to always pay what is owed, so rather than spend money on food, fuel or heating, I pay the bills.I'm currently cold, hungry and indebt to a relative to the tune of several thousands of pounds.I cannot claim any help and all I wanted was to access a part of my savings, but all I'm asked for is further and further evidence of documents I don't have.I cannot recommend them and currently feel depressed and stupid for the situation I find myself in and all I hoped for was some understanding. Discover it with our employees testimonials. We've opened an account with first direct instead. I... Read more. Several failures in quick succession..... don’t use this bank for Power of Attorney accounts. 5 Jobs. Then this weekend tried to log in to check my balance. Find the latest ratings, reports, data, and analytics on RCI Banque Find out what genuine customers have said about pcf.bank. © Smart Money People 2021. When my mother-in-law’s bond matured my husband (with Power of Attorney) was offered the option to move the money to another bond. A free inside look at company reviews and salaries posted anonymously by employees. Rci Long Distance, Inc. is a Foreign Corporation located in Rochester , Virginia. Customer service were friendly and I have had an overall positive experience with this bank. Hello, we're RCI Bank - a digital bank that offers simple and straightforward savings accounts, giving our customers rewarding rates and great service. I have sent you a private message to better understand what has gone wrong. Emailed them on Facebook, get a 'we will call you message' but nobody calls. I'm very glad to hear that you have decided to remain a customer of RCI Bank. In March, 2018, it entered a partnership with Octo Telematics to supply telematic services and thorough analyses of the data to improve driver’s experience. So phoned again, and told that chap I’d been cut off gave him all the details again and at the same point when I’m asking what’s happened to the savings account I’m trying to open, I got cut off for a second time! I have always managed to log in successfully without needing the support of the contact centre staff. All rights reserved - Letters are always dated way earlier than when we actually recieve them. Hi Mary, I'm very sorry to hear of the trouble your husband has had as Power of Attorney. Problem with this review? We hope we can offer a product in the future which meets your needs. Download RCI Bank UK and enjoy it on your iPhone, iPad and iPod touch. I logged in 22 January re a withdrawal. The Worse Bank Based on my own experiences, RCI has the worse customer service. On line application Saturday, initial electronic deposit Sunday night acknowledged on … We're very glad to hear that your ongoing experience with us continues to be a happy one. Tried to open a savings account with them and jumped through all their hurdles of sending proof of identity and address via post. Opening the account seems to be a never ending story, with a very convoluted and not transparent process (need to send proof of address, multiple confusing emails, etc..) and no matter what happens you always end up with being locked out as the 30... Read more, Opening the account seems to be a never ending story, with a very convoluted and not transparent process (need to send proof of address, multiple confusing emails, etc..) and no matter what happens you always end up with being locked out as the 30 days from you application date (which is never known) always run out. Time wasters. Given the current climate, we’ve made the difficult decision to lower the interest rate on our easy access savings account. The interest rate for an... Read more. We're very pleased that you found our customer services team very pleasant and helpful. I did call to discuss my account and the staff member I... Read more, I have been saving for my wedding with RCI Bank as their interest rates are competitive. I switched that money into a 3 year fixed rate bond at the end of that year which was handles seamlessly. There has never been any issue either putting money in or transferring to my linked account. When I complained, they simply avoided the real issues, made cheap excuses and failed to respond to the specific issues and questions raised. He carried this out online but he was later told he didn’t carry out all the steps (I watched the process and all steps were completed). RCI Bank: APP MINIMUM TERMS . And this is what it's like trying to open an account, god knows what obstacles I will encounter when I need to make a withdrawal. ab dem ersten Eurocent, der durch den Zinseszinseffekt dank vorbildlicher monatlicher Zinsauszahlung eine Rendite von 1,66% ergibt. Have been trying to get through for 5 days on the phone - never get through. Hi. I have recently opened several savings accounts with RCI. Terrible service. The letter said i needed to pay in with 14 days or the account would close. Smart Money People is the place for RCI Bank reviews. Let's hear something from you... Read more. Is it a ploy not to pay the competitive rate promised at time of application ??? I found RCI an efficient bank. 1. WHO WE ARE AND WHAT THIS AGREEMENT DOES. Let's hear something from you RCI, even if you tell your own advisers that the rate is under review!!!!!! Efficiency! Get different info each time you call. I opened my account in April 2018, easily, within minutes. My query was dealt with efficiently and was provided with all the answers I needed. It's... Read more. Have a lovely day. I have sent you a private message to better understand what has gone wrong. Discover it with our employees testimonials. They have always had very competitive interest rates and it's hardly their fault if rates are now plummeting as they are all over the country due to bank of England decisions. Hi Katy, thank you for providing your feedback. Received SMS confirmation of receipt, within two hours of sending funds. Yes the rate has often gone down, but they quickly inform you if rates are moving upward. It is also about an experience both individual and collective: “Learn, Share, Grow and Succeed”. DO NOT BE TEMPTED TO USE THEM, I opened an account a couple of weeks ago. The account is very simple to use and I have had absolutely no issues with opening or managing this account online. Die deutsche Niederlassung der französischen RCI Banque S.A. ist die RCI Banque Deutschland. Not sure why there is so much negative feedback around this unless I was lucky. All businesses / R / RCI Bank S C. Verified Reviewer We're now in Jun '18, and I have never had to phone or email the bank about anything. Instead my online application went through extremely smoothly and quickly. RCI commissioned Rebura to design, implement and document their development infrastructure. They provided me with false, inaccurate and misleading information. In addition to the primary objective Rebura provided some project training to teach the AWS fundamentals to the RCI team and providing documentation to highlight the infrastructure post completion. RCI Bank Reviews | Read Customer Service Reviews of rcibank ... Rci Bank Online Easy Access. But a handful, including the new RCI Bank - owned by Paris-based RCI Banque and part of the Renault car group - and the Dutch ethical bank … I think having the 3 different questions for logging in makes it more secure, get a txt when they have received my funds, I don't have more than £90,000 ( todays exchange rate) so is prottected by FGDR, better ... Read more, POS: Never had a problem with logging in. The fixed rate savings rates now look a tad low after 2 interest rate tweaks but that's the risk you take. Since then, I have NEVER failed to log in successfully at the first attempt. Julian 30 reviews. A free inside look at company reviews and salaries posted anonymously by employees. Thank you taking the time to provide your feedback. We have been fully refunded our booking fees and RCI points for three separate holidays. Savings. Hi Julia, we really appreciate your feedback and are glad you had a pleasant experience with us. Not amazing but not awful either. RCI Bank and Services Reviews RCI Bank and Services 74. If they can't even do that I definitely wouldn't trust them with my money. New competition in any market is to be welcomed – especially if … Discover it with our employees testimonials. Easy to open, and excellent customer service (answered phone very quickly and resolved my query.) Do you agree with RCI Bank's TrustScore? I rang the 0345 number, waiting only a minute or two before speaking to a real person She explained my error easily, very pleasant and helpful. It is also about an experience both individual and collective: “Learn, Share, Grow and Succeed”. Could you please respond to that message with your contact number. We remain dedicated to offering competitive savings rates on our products along with award winning services for our customers. Overview Overview. Working at RCI Bank and Services is about being part of an international group, working in an innovative environment and joining an open culture. Hi Stephanie. Have been on hold up to 60 minutes at a time. Had an email confirming they’d received it and they’d be in touch to open my account.... then never heard another word from them! And in addition, I have made both deposit and withdrawal transactions along the way, which (likewise) were processed quickly and simply at the first time of asking. I first opened my account in Nov '15, and wrote my first review on here almost a year later in Oct '16. No problem. I am now trying to get my money back and close the account!!! I think having the 3 different questions for logging in makes it more secure, get a txt when they have received my funds, I don't have more than £90,000 ( todays exchange rate) so is prottected by FGDR, better interest than uk banks with there silly bonus percentage for a year. Das Tagesgeldkonto der Renault Bank Direkt bietet momentan einen vergleichsweise guten Zinssatz von 1,65% p.a. I got a new temporary password. ‎Read reviews, compare customer ratings, see screenshots and learn more about RCI Bank UK. Glad to read that it is not just me that seems to have this problem. Say hello to your every-trip travel source. RCI Bank, Rickmansworth. I have had none of the log-in problems encountered by other customers on this site. Engaged Employer. Been trying to open a joint savings account with my wife for about 2 months and they keep cancelling our application saying we haven't sent in the required documentation even though we have multiple times. We are committed to protecting your personal data. Das Mobile Banking der Renault Bank direkt – So macht Sparen Spaß! Their customer service is non existent. I don't understand how some customers are not receiving replies for six weeks. They're good. RCI Bank Reviews 92 • Poor . 17/06/2020. Fantastic customer service! Our RCI Bank savings reviews … A free inside look at company reviews and salaries posted anonymously by employees. Could improve by having an app. RCI Bank only offer savings products to our customers. When RCI Bank was first established in 1974, it financed sales for its car dealerships. Glassdoor has 85 RCI Bank and Services reviews submitted anonymously by RCI Bank and Services employees. I would stay well clear of them.. Account set up and ease of using the site is very good. I tried again yesterday eve with a smaller amount & received a txt this morning thanking me for my deposit. RCI Bank and Services Reviews. Then we get a letter saying application closed. 9 Inter­views. I particularly like the confirmatory sms when funds are deposited. The only reason I have not given 5 stars is payment timeframes. Have sent e-mails twice since and received automated response immediately noting that a reply will be sent within 4 days - still not had reply to either e-mail approximately 20 days since sending the first !! It didn't recognise my password. They still have £167,980 of my money which I am struggling to recover from them. CON: Not in faster payment so have to wait a bit for transfers so give it a 4 star, I first opened my account in Nov '15, and wrote my first review on here almost a year later in Oct... Read more. This website uses cookies to help enhance your user experience. If people have an issue with RCI following proper security protocols to set up an account, how would they react if they didn't do that and your money went astray?? We will make sure this is fed back to the team. The Coventry Building Society has announced a full 0.25% increase on its online saver account from 01 december 2017. Working at RCI Bank and Services is about being part of an international group, working in an innovative environment and joining an open culture. Smart Money People is the place for RCI Bank reviews. Thank you for taking the time to provide your feedback. This has to be the worst bank I have ever had the displeasure of trying to deal with. I'M GETTING THE SAME EXCUSE EVERYTIME I CALL, 'WE ARE VERY BUSY'. I transfer funds to and from my RCI accounts easily online with 100% accuracy. RCI Bank reviews can help you find out more about this new entrant to the UK savings market. Have been trying to get through for 5 days on the phone - never get through. 843 likes. Have contacted them twice by phone and not only were they helpful, but also they were clearly from up Newcastle way and could understand my Midlands accent. Waited a week to receive welcome pack and ID before contacting... Read more, Completed online application with no problems. They provided me with false, inaccurate and misleading information. Appreciate that there may be difficulties due to the Covid 19 restrictions etc, but at least let people know what's going on. POS: Never had a problem with logging in. A free inside look at company reviews and salaries posted anonymously by employees. Log-in procedure is fast and not absurdly complicated (unlike many banks). They won't transfer my money into the account unless the other bank produce yet another document. RCI Bank constantly reviews its rates to make sure they are fair to customers and sustainable for the Bank long term. Hi Emily, thank you for your feedback. Thank you for your feedback - I'm sorry to hear of the trouble you had opening an account with us. Letter arrives asking for further proof of address. I have sent you a private message to ask for your contact details. Withdrawals made after 2pm would take an additional working day to reach the linked account. Wont accept my new debit card an welcome letter ? View All num of num Close (Esc) RCI Bank and Services. Mit dem Mobile Banking der Renault Bank direkt haben Sie auch unterwegs über Ihr Smartphone und Tablet jederzeit Zugriff auf Ihr Erspartes – rund um die Uhr, bequem und sicher. We are always looking for ways to improve and will pass your App feedback onto the relevant team. I transfer funds to and from my RCI accounts easily online with... Read more. I'm very sorry to hear about the service provided. Thank you for providing this feedback. 111 Salaries. I would have to reapply as a new customer... Needless to say, i will not be doing that. Thank you for taking the time to provide your feedback. If you closed your account after 2pm on Thursday, it would take 2 working days for the money to reach your linked account. Such helpful staff when I rang up yesterday to ask for help with transferring money to my linked account. My account has been deleted so can't access my details to find out what's going on. Have contacted them twice by phone and not only were they helpful, but also they were clearly from up Newcastle... Read more. Our employees talk about this experience! We hope we can offer a product in the future which meets your needs. We use insurance to protect the important things in our lives, and yet pet insurance is often overlooked. 12 Ratings. No one called me back. RCI Bank and Services has rolled out a deposits collection business in six countries since 2012. RCI Bank believe that a good savings account can help you to stay in control of your finances and help you get on with living your life. The competitive rate I had on my Savings account went down, communication around that was very good I must say. Awful. I am highly disappointed in both Wyndham and RCI resorts.