You can use a credit card, debit card (including transit benefit card) or bank account. And it says I have BART HVD 60/64 ready to pick up. The RTC Clipper card is a version of Clipper created for passengers under 65 with qualifying disabilities to provide 62.5% off. Set up Autoload and Clipper will automatically reload value on your card. Visit our retail map for other retail store, transit agency ticket machine, Clipper Customer Service Center, Clipper Add Value … And when can i use my card? At any retailer or vending machine that sells Clipper, load the minimum $2 dollars on a new Clipper card. Load cash and/or passes from all participating Clipper transit operators (AC Transit, BART, Caltrain, Golden Gate Transit, San Francisco MTA (Muni), SamTrans, VTA) Pick up current actions to cards, such as Autoload instructions, unblocking cards, orders for Clipper value (actions initiated earlier via phone or online to Clipper at 1-877-878-8883) You will see your balance (or pass expiration date) on the display. Persons with Disabilities. Learn more about Clipper START and how to apply here. Unfortunately, this also means if funds are added to the Clipper account via the internet, funds will not show up on the clipper card until it has been scanned at an internet-enabled (or recently synchronized) device. To accomplish this, the Clipper card memory keeps track of balance on the card, fares paid, and trip history. Pick up a Clipper card in person from participating retailers – visit clippercard.com for a complete list of locations. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. You may not need an RTC Clipper card! The Metropolitan Transportation Commission, as a public agency responsible for Clipper®, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. With Autoload, Clipper will automatically add value to your card: Whenever your cash value balance falls below $10, Your transit pass or multi-ride ticket expires, or; You have only two rides remaining on a multi-ride ticket. Helpful video how to add value to your Clipper card using ticket machine. Watch this instructional video featuring Clip, the Clipper card. For youth, seniors, people with disabilities and low-income adults. Fare credit for transfers from BART with Clipper Card: Adult - $1.00; Youth - $0.80; Senior/RTC - $0.50 . Touch the card on the Clipper logo (not the screen) until you hear a beep and/or see green, yellow or red lights. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. I added cash value to my clipper card online nine days ago, and, according to the Clipper website, I need to "pick up" the value. Pick up a Clipper card in person from participating retailers – visit clippercard.com for a complete list of locations. The RTC Clipper card is a photo identification card. Allow 7 to 10 days to receive your card. Log into your My Clipper account and click on "Check card value" or "Check card activity" Contact Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929; When you tag your card to a reader the balance will display; At a self serve Add Value Machine or retail location; Register Your Card Clipper Card Serial Number _________________________________________________________________________________________________ Choose to stay logged in or to log out. ... Log in to your profile to sign up for occasional updates. Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $5 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. The ideal place to pick up a Clipper card is on arrival at San Francisco Airport, but oddly they're not sold at the airport's BART Station – only at the airport information booth across from Starbucks, just before you enter the BART staton – and that booth is staffed only from 8am, which isn't much good if your flight lands early in the morning. No paper transfers from other agencies accepted. How do I pick up the value on my clipper card? If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929 ). Fares are listed here. Once it arrives, log into your Bay Wheels account to activate your Clipper card as your membership key. about the future of clipper (external link). Need a Clipper card? This video demonstrates how to add value to your Clipper Card at a BART ticket vending machine using a credit or debit card. Clipper offers other benefits: It manages your monthly discount passes, discount cash fares and . This video demonstrates how to add value to your Clipper Card at a BART ticket vending machine using using cash. What does that mean? Get a Clipper card to travel seamlessly throughout the Bay Area. I used the card on the bus and BART last Thursday, but the money is still pending. Or Bay Wheels members can follow the link below to request a Clipper card by mail. Single free transfer within 120 minutes of fare payment using Clipper Card. Learn more by visiting http://sonomamarintrain.org/clipper-basics. In person – Visit an Add Value Machine (AVM), a transit ticket office or at a participating retail store (like Walgreens) Using your card – Each time you tag your Clipper Card while using public transportation, you can see the cost of the ride and your remaining balance on the card reader … There are so many ways to add value to your Clipper card. Clipper card, call Clipper Customer Service after you receive your Senior Clipper card and request a transfer of funds to your new card. No transfers issued with cash fare payment. Press question mark to learn the rest of the keyboard shortcuts. that you can . transfers. You can use your WageWorks Commuter Card to set up Autoload, but please set up … Always have value on your card. If you purchase value for your Clipper card online or by phone, it won’t be available immediately. I added cash value to my clipper card online nine days ago, and, according to the Clipper website, I need to "pick up" the value. Learn More about the future of clipper (external link). They just won't release it. Value added in person at a ticket machine, participating retail store, or transit ticket office is available instantly, while it may take up to 3-5 days for value added online or over the phone to become available. Online – Visit the Clipper Card website and log in to your account. I called customer service, but it was no help at all. You can also check your balance when you add value to your card in person, by calling customer service on 877.878.8883 or by logging into your Clipper account online. at either a BART stations, a MUNI rail stop or even the Caltrain station over on 4th & King/Townsend? Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Walgreens stores are currently unable to sell or add value to Clipper cards. Go to the "Add Value to Card" page on the Clipper website ( https://www.clippercard.com/ClipperCard/manage.jsf) and select "Add value without registering this card to a new account", and enter the card number. Transit benefit value should be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. Does the value have to go to zero before the new funds roll over or something like that? Clipper ® is a reloadable fare payment card that's used to store a Caltrain Monthly Pass and/or cash. Especially video shows how fast you can do it using credit card. Or is this just a screw up that I need to call Clipper and have a human handle? The maximum amount of cash that can be loaded on a Clipper card is $300.. Sign up for our weekly newsletter and join the conversation on Facebook.. It’s a Clipper card. have you scanned the card at a ticket station yet? You must apply for an RTC Clipper card in person at a participating transit agency. I used the card on the bus and BART last Thursday, but the money is still pending. Choose to stay logged in or to log out. If you are a senior aged 65+ and you DO NOT travel with an attendant: Do not renew your RTC Clipper card! Buy a bunch of them this way, if you like. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. Key Clipper information translated to Spanish. I've double-checked the card number, and the automated phone system knows I've got a buck twenty-five left on it, so they definitely added the money to the right card. When it is, you will have to pick it up by tagging your card to a card reader, … If you hear one beep (green light) or two beeps (yellow light), you have appropriate fare and can board the train. Pay cash and do it at a Muni Metro vending machine in downtown San Francisco if you really don’t want to be traceable. step 1: clipper card serial number Please enter the 10-digit serial number (including zeros) printed on the back of your Clipper card. Is there something else I'm supposed to do? Autoload allows you to pre-authorize a direct and secure transfer of funds from a credit card or bank account to your Clipper card in the form of a transit pass or cash value. © 2020, Metropolitan Transportation Commission. If you are setting up Autoload for cash value or BART high-value discount tickets, Clipper won’t charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. If you continue to hold the card on the card reader, you can read the message (“Travel OK” or “Invalid fare”). You tell us in advance what you want, and Clipper will reload your card when the cash value or BART high-value discount balance is below $10, or when your pass expires. The Clipper card is a reloadable contactless smart card used for electronic transit fare payment in the San Francisco Bay Area.First introduced as TransLink in 2002 by the Metropolitan Transportation Commission (MTC) as a pilot program, it was rebranded in its current form on 16 June 2010. To check your Clipper card balance, simply check the card reader when you tag in. It says I have $0.00 cash value on my clipper card. Or Bay Wheels members can follow the link below to request a Clipper card by mail. Using Clipper ® on Caltrain saves you money compared to buying a One-way Ticket from the station ticket machines. If your card is lost or stolen, your balance is protected. Clipper Card Info . has cash value remaining, call Clipper Customer Service for a refund. I added funds online but when I went on the bus it said I had $1.30, but I put 20 in a week or more ago. Clipper ®. Call 877-878-8883 or go to clippercard.com for more information. clipper. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929 ). Check out some of our newest Blogs: Universal Internet Access for All San Franciscans Over the Phone – Call (877) 878 – 8883. More Fare Info Allow 7 to 10 days to receive your card. Otherwise, you will be logged out automatically. use to pay discounted fares on public transit around the Bay Area. High-value Discount (HVD) For single rides, adult Clipper cards get a 6.25% discount on cash value rides by buying $48 worth of value … You can add value to your Clipper START card the same way you would add value to a regular Clipper card: in person at a retailer, ticket machine, Clipper Customer Service Center or transit agency ticket office; online; or over the phone. The bank also toon the money out so … All rights reserved. We encourage you to add value at another in-person location or online. if that didn't work, are you sure you entered the right number on the card when paying for it online? More clipper card help?!? It offers many convenient ways to load passes, tickets or cash value . Your session is about to expire due to inactivity. Key Clipper information translated to Chinese. And, you double that savings with Clipper ® if you're buying a paper Day Pass and just taking a round trip. If you are setting up Autoload for a transit pass for the first time, Clipper will charge your credit card or bank account before making the pass available for you to pick up. When adding value to Clipper, choose the combination of passes, tickets or cash that is needed.