... we've got over 125,000 great reviews. Please send me a message at SocialCare@blinds.com and I'll work to turn this around for you! With our clever collections of outdoor window and patio blinds, you can find the perfect solution much easier than you'd think. I placed an order on May 26 2020 and was to ship June 15. Pain in the ass removing and replacing the parts. Will never do business with them again and neither should you! Please send me a message at SocialCare@blinds.com confirming your phone number and address and I'll do all I can to turn this around for you! I am so sorry for the difficulty getting a hold of my service team. Not going to order any more from them. It has been 4 weeks, and the rest are still listed as 'under production.' We all love the look of them. Great service all blinds turned up in perfect condition. I noticed it was worn nearly into from use before it broke. The blinds are OK, not great, and not cheap. If anyone can help me get this delivered I would appreciate it. Ordered my blinds almost a month now and already passed my delivery schedule date and my blinds still haven't send out yet! I am! old and new blinds, Exchange must occur within 15 days of delivery to your home, Minimum Inside Mount Depth ( fully recessed ): 3 1/2". But that doesn't stop Blinds.com I'd love to look into this further - please send me a message at SocialCare@blinds.com and I'll work to provide you with the correct expectation and most up to date status. I really would like to help, could you please send me an email at socialcare@blinds.com with your order information? The many color, texture and pattern fabric choices available offer a softer touch than other vertical blind options. I have no way to leave a message or email. And yes, NO REFUNDS! Available with traditional or contemporary valances to suit your home’s style. We are at a complete loss and would like to see if any one else has been able to have their monies returned. Its mid June now. I'm happy to look into this and help anyway I can! With rich, inviting finishes and reliable design, faux wood blinds are built to last. -- Lauren- A, Blinds.com Social Care Team. Packing consisted of wadded up brown paper which allowed the blinds to shift back and forth blowing out the ends of the box. I am truly sorry for the poor experience we have provided due to this sample issue, and that you have not been able to get this resolved with Customer Service just yet. Thanks so much! The estimated delivery was 6 weeks. Received yesterday in the mail. I wish that I had read the reviews before placing my order. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Please let us know if there's anything else we can help you with! So make sure you know exactly where your headrail will sit. Called CS x2- spoke with nice rep, who told me due to the storms in Memphis there is a week delay in shipping from there (originated from China). From gladly taking your order on a wing and a prayer (read greed) exclusive Guaranteed To Fit promise. Very poor packaging. Then to end my terrible experience I tried calling these clowns and had either wait on hold for 2 hours or request a call back that never came. Once I hear from you, I can look into this right away! Have small blind in kitchen purchased from this company. Bought blinds for the kitchen. Please send me a message at SocialCare@blinds.com, along with your order number and I'll look into this for you. Tip for consumers:Just choose another blind vendor. -- Blinds.com Social Care Team. I'm so sorry you've had this frustrating experience and that the product selected i taking quite some time. Just called, said they were closed. Classic, sumptuous, yet effortless, it's obvious why curtains continue to be one of the most popular types of window furnishing. Learn how to stay safe during COVID-19 in our new guide: pleased and satisfied customer. We're rated as 'Excellent' Incredible Prices, Premium Style. The tilt mechanism stopped working. They don't do chat or email support, seems nobody is minding the store. Over 125,000 reviews. Called again & even with the order # given it could not be found. I definitely want to help and would love to be your main point of contact. The blinds fit perfectly and look great on both installations and they went up without a hitch. - Lauren A, Blinds.com Social Care Team. Once received I can look into this right away. Very difficult to contact customer service. Color and material are not what I ordered but I cannot reach anyone to resolve. After 7 weeks, I checked on line and they show it will be 3-4 more weeks before shipping. This price for this cheap crap is unbelievable! To find more information about reviews and trust on Sitejabber.com please visit. Hi Tommy! We ordered blinds for the entire house. Called CS x2- spoke with nice rep, who told me due to the storms in Memphis there is a week delay in shipping from there (originated from China). Blinds relatively cheap, slats out of alignment, they are loose and slide back and forth. The first few were shipped with no problem at all. I called and I get a message do to the Covid-19 they are limited and it would be an hour hold time. Why does blinds.com post estimate delivery and give a tracking number when the blinds come from turkey and the tracking number can not be used on fed ex in the usa? Fortunately, I placed a small, simple test order, only, before ordering replacement blinds for the entire house. I have called, emailed and attempted to live chat. I didn't need the instructions as I'm somewhat of an expert with having 5 installs under my belt previously. I was told that the blinds would ship in 6 weeks, which seemed unnecessarily long. Thanks for a great value product and a courteous sales team and staff. MyBlinds stylish collection of faux wood blinds easily complements any decor. I am sorry too that the same product color is no longer available. Vertical blinds have superior light control and can adjust throughout the day as the sunlight changes in angle and intensity. Please send me a message at SocialCare@blinds.com and I'll look into this for you! At First Rate Blinds, we pride ourselves on giving our customers the best quality window treatments at a remarkable price.Our service goes beyond our products: we offer first rate customer service! (that's old people talk for a problem). I'd be happy to get those parts sent out right away and can assist with this, could you send us an email at socialcare@blinds.com with your order information, please? During the replacement of the part one of the strings connect to the part broke. Windproof, weatherproof and made from robust components, these outdoor roller blinds are durable and sturdy, no matter the weather. If I could get hold of someone by phone (impossible) I would cancel the order. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I am sure you are ready to complete your project, and I really would like to help, could you please send me an email at socialcare@blinds.com with your order information? Already have a profile? Home > Curtains; Curtains. Available in a range of natural finishes that capture all the beauty of real wood. We responded to your previous reviews and look forward to getting this resolved for you! Called Customer service and went through the same problem locating my part order # or me even after providing my telephone # & email address. Arch Window Pleated Blinds Easy Cut and Install Pleated Shades Fliterling Linght and Blackout Blinds White 72” X 36” (White) 4.6 out of 5 stars 33 $29.99 $ 29 . It's hard to order blinds without samples. No callback. -- Blinds.com Social Care Team. I apologize that we did not serve you better. I understand the frustration here and I would love to see how I can help further. 2 months to wait for shipping. delivery thu 05/07,2015 - wed 05/13,2015 I was informed the blind was still under warranty, but I was not offered a replacement. One blind developed a problem, Blinds apologized and promptly sent replacement without hassles or delay. I'll do all I can to turn this around for you! I'm so sorry I can't make out all the digits to locate your order from the photo alone. Hi Sara, I'm so sorry the dates have extended and it's taking longer than expected to arrive! I ordered two mini blinds. Hi Trong, I'm so sorry it's taking longer than expected to arrive! 99 Moisture-resistant faux wood material looks like the real thing but with exceptional durability. - Lauren A. No response. -- Robin U, Blinds.com Social Care Team. of your 10 free samples. Hi Melody, I'm so sorry it's taking longer than expected to arrive and its been difficult to get an update!